Terms & Conditions
Welcome to Soft Stitches for Tots. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and customers who access or use the services provided through this website.
1. General
By using this website, you confirm that you agree to use the website only for lawful purposes and in accordance with these terms. You also agree not to use the website in any way that may damage, disable, or impair its functionality or interfere with other users' ability to access the site. Soft Stitches for Tots reserves the right to update or modify these terms at any time without prior notice.
2. Products
All products displayed on our website are subject to availability. We make every effort to ensure that product descriptions, images, and details are accurate. However, slight variations in color or appearance may occur due to display settings or lighting during photography. We reserve the right to modify, update, replace, or discontinue any product at any time without prior notice.
3. Pricing
All prices are listed in INR and are subject to change without prior notice. While we strive to ensure that all pricing information is correct, typographical errors or technical inaccuracies may occasionally occur. In such cases, we reserve the right to correct the error and revise the price if necessary, even after an order has been placed.
4. Orders
Once an order is placed and dispatched, it cannot be cancelled. Order confirmation indicates receipt of your order but does not guarantee product availability. In rare cases, we may cancel an order due to stock limitations, pricing errors, or other operational issues. If this happens, customers will be notified and any applicable refunds will be processed.
5. Shipping
Delivery timelines provided on our website are estimated and may vary depending on location, courier services, or unforeseen circumstances. While we work with reliable shipping partners to ensure timely delivery, delays caused by external factors such as weather conditions, logistics issues, or public holidays are beyond our control.
6. Returns & Exchanges
Returns or exchanges are accepted only for damaged, defective, or incorrect items reported within 48 hours of delivery. Returned products must be unused, unwashed, and in their original packaging with all tags intact. Items that do not meet these conditions may not qualify for a return or exchange.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, designs, and other materials, is the property of Soft Stitches for Tots and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content from this website without written permission is strictly prohibited.
8. User Conduct
You agree not to misuse this website, engage in fraudulent activities, upload harmful or misleading content, or attempt to disrupt the website’s functionality or security in any manner. Any violation of these conditions may result in restricted access to the website or further action if necessary.
9. Limitation of Liability
Soft Stitches for Tots shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services. This includes, but is not limited to, delays in delivery, product availability issues, or technical errors on the website.
10. Changes to Terms
We reserve the right to revise, update, or modify these terms and conditions at any time without prior notice. Continued use of the website after such changes indicates your acceptance of the updated terms and conditions.
11. Contact Us
If you have any questions, concerns, or require assistance regarding these terms, please feel free to contact us at:
Email: support@softstitchesfortots.in